MEET

Sally Telfer

Sally has many years experience in business administration, and is CFO for Cocoon Beauty & Day Spa. She ensures the smooth running of operations behind the scenes.
MEET

Jess Telfer

Jess is the Managing Director, and a Senior Therapist at Cocoon. She is also the in-house trainer. Jess has owned Cocoon since 2011, but worked for the previous owner as well, meaning her relationship with Cocoon goes right back to 2009. She has advanced training in Skin Needling, IPL, Advanced Skincare, Electrolysis and Buccal Massage. 
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Kate

Kate joined the team in February 2018, as our Clinic co-ordinator, and she ensures the clinic runs smoothly on a day to day basis. She is a qualified Beauty Therapist, and graduated from SIT with a Diploma in Beauty Therapy in 2016. Having a background in Beauty Therapy ensures Kate has the technical knowledge to assist with all client enquiries.
MEET

Maddi

Maddi has been an integral part of Cocoon since 2017, originally as our Clinic Coordinator. She received her Diploma in Beauty Therapy in 2018 and is now a very experienced Therapist with specialised training in Advanced Skincare, Electrolysis, Skin Needling, Buccal Massage, IPL and Aromatherapy Massage. In 2024 Maddi won Image Skincare Therapist of the Year, and People's Choice Image Skincare Therapist.
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Casey

Casey joined us in early 2021. She has a natural talent for skin therapy, and a great eye for detail. Her Advanced Skin treatments are her speciality! She has specialised training in Electrolysis, Advanced Skincare, Buccal Massage, Skin Needling and IPL. An award winning skin therapist, Casey is the proud winner of the Juvenate Skincare Junior Therapist of the Year 2023 Award.
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Sasha

Sasha joined our team in April 2021, and is a hugely experienced and knowledgeable Senior Beauty Therapist, she gained her Beauty Therapy Diploma in 1995 from the National School of Aesthetics, also gaining internally recognised ITEC and CIBTAC qualifications. Trust us, you will be in fabulously talented hands! Sasha has specialised training in Skin Needling, IPL, Advanced Skincare and Buccal Massage. A multi-award winning Skin Therapist, she won the coveted Juvenate Skincare Senior Therapist Award in 2024 and 2025, and the Image Skincare Therapist 2025.
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Sam

Sam is an experienced beauty therapist, with a strong background in massage and body therapies, skin needling, peels, and loves the detailed lash and brow treatments. 
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Belle

Belle joined us in 2022 and comes with extensive training from a spa background - her facials and massage have to be experienced to be believed! Belle has specialised training in Deep Tissue, Buccal Massage and Lash Lifts.
MEET

Katie

Katie joined us in early 2023, initially as a Clinic Coordinator, now as a Beauty Therapist. She loves her work, and enjoys meeting clients and extending her skills. She has wonderful hands - we encourage you to try her facial or massage treatments.
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Zoe

Zoe joined Cocoon in December 2024 and is a qualified Beautician. She will complete her Beauty Therapy Diploma in 2025 at ARA, and we are so excited for her future in our team and our industry. Zoe is available Thursday-Saturday.
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Tayla

Tayla joined us in January 2025 and is currently studying her Beauty Therapy Diploma at the National School of Aesthetics. You’ll meet Tayla on selected afternoons and Saturdays as our clinic coordinator.